ScentWorld · Operations & Field Team Management

The operational challenge

An operationally complex scent marketing business needs consistent records for recurring service visits, device placements, oil consumption, contracts, warehouse transfers, vehicle movement, collections, and delegate accountability. Scattered records make it harder to connect field activity, stock, transport, and financial reporting.

The software solution

A connected back-office and field-representative workflow was designed around customers, service contracts, and day-to-day execution. The management dashboard follows inventory, warehouse requests, fleet activity, cashboxes, and invoicing, while the delegate experience records tasks, timed visits, deliveries, refills, quotations, vouchers, and daily handoff reports with reviewable statuses.

Delivered workflows and modules

• Client records, contracts, renewals, quotations, and service visit schedules
• Diffuser devices, installed locations, customer inventories, and oil refill cycles
• Warehouse stock, delegate inventory, stock requests, approvals/rejections, transfers, deliveries, and returns
• Vehicle management with mileage, movement logs, fuel vouchers, maintenance vouchers, and full activity history
• Timed field tasks and visits with the ability to create invoices, vouchers, contracts, and quotations inside each mission
• Sales invoices, service billing, cashboxes, receipt/payment vouchers, follow-ups, and financial movement records
• Daily delegate reports with draft, sent, received, and money-received workflow states
• Management analytics for contracts, visit compliance, oil usage, sales, inventory, fleet, and cash performance